This is a quality Diesel Repair Shop
Terrible, terrible, terrible!!! Took our bucket truck to Kirk Nationalease to get the actuator on the joystick to the bucket fixed. They had it a month and did not even touch it. When we called after two weeks of not hearing from them as promised, we learned it was the mystery truck and nobody there even knew why it was there, even tho we gave them the key and info in person when we dropped it off. They were not even smart enough to call the phone number on the side of the truck. From there they told us they would look at it and call us in 2-3 days. Again no call from them, so we called and told them again what was wrong with it and was told they hadn't had a chance to check it out but would look at it and call us in a few days. Still nothing from them. On the third call we were told they found the problem and had to order the part, but had to make an account with the parts warehouse first because they didn't already have one. We heard nothing from them once again...So when we called the last time, they confused our truck for another company's bucket truck which told us that they worked on another truck ahead of ours and left ours sit. We decided to take a drive and see if our truck had been moved, and low and behold, it had not. One of the mechanics came out and told us that the truck had not been touched. Just so happens there is another service center right next door that could fix our truck so we moved our truck next door to Herrmann's and its getting worked on Monday. Kirk's, you cost us thousands of dollars with that truck sitting while you had your thumbs in your asses so I hope this review cost you a few bucks in return if you can't do any better than that!!! Oh and whenever you see one of our trucks next door you can suck it, because thats where every piece of our equipment will go from now on! Ps. The only reason Kirk's got one star was because we had to give one to do a review, but really they deserved no stars because they did absolutely nothing!!
Kirk Nationalease Co is a US Car Repair based in Troy, Ohio. Kirk Nationalease Co is located at 1309 S Clay St, Troy, OH 45373, USA.
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