We were not happy with our last maintenance on our vehicle due to it looking like some of the car had not even been washed, but we let that go. After losing my paperwork and calling to find out my next service date, the Manager Amy was extremely rude, spoke in a condescending disrespectful tone, and not helpful in finding that date. After calling a second time, and repeatedly asking for information, she finally gave me another number to call to verify my date. Will be driving to Centerville for more professional service.
Very nice. Professional team. My car which is a 14 Ford Focus comes back in like new condition. Thank you.
After reading some negative reviews on the Troy Ziebart, I was skeptical of taking my new vehicle there for rust protection and under coating. However, I received professional, friendly service. My vehicle was in and out in one day. Amy was very friendly and helpful when explaining the variety of packages and prices. I give their local business a 5 Star rating!
Not recommended, took truck in for annual Maintenance, including Rhino Truck bed check, which I knew required attention,, which I called and confirmed twice that it would be done. Arrived to pick up truck they admitted it wasn't done despite confirming it was documented in the notes of the appointment. Then I noted they failed to do the seam of where the tailgate and bed meet. If your read what annual maintenance consist of in the lobby that is one item they are supposed to do, since it is susceptible to rust. So one wonders just what else did they miss. They did do the bed and tech rep di offer to tailgate, but I had no time to wait for something that should have been done right in the first place. I cannot accept poor attention to details and failing to read customers requests. They appear to do bare minimum hoping there lack of quality will not be caught.
Very professional and friendly staff. If you want your vehicle to look it’s best you need to take it to this Ziebart! You sometimes have to wait, but be PATIENT, because they will do an awesome job for you!
Ziebart is a US Car Wash based in Troy, Ohio. Ziebart is located at 2433 W. State Route 55, Troy, OH 45373, USA.
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