4. Ordered ice coffee with one cream.. my drink was white!?
5. Ordered chicken fajita wrap.. the wrap was rolled into a ball and put into a breakfast sandwich bag & it didn't have the same ingredients on it. I asked why it was made and wrapped different and I was told it's because they are not affiliated with other Tim Horton.
Love the coffee. The food I'd good and their donuts/pastries are wonderful!
Food prepared quickly.
So I feel really dumb to think that another visit would be any different. I went through the drive thru and thought surely if I just order a coffee they can get that right. I go to the window and they asked me if I had two coffees.. no? I ordered a coffee with peppermint mocha syrup & that gave me a drink with just mocha! SO AGGRAVATING THAT THEY CAN **NEVER ** GET MY ORDER RIGHT!!
***UPDATE***
I guess I can only blame myself for giving this store so many chances. This Tim Horton is such a disappointment and I've wasted so much money here. I will be going to the other Tim Hortons for now.
7. Ordered hot coffee.. my coffee was cold.
1. Ordered breakfast sandwich.. They forgot the egg.
I'm pretty sure I already left a bad review for this store in the past but here I go again. I'm a Tim Hortons regular and I go to this store once in a while because the one on the other side of town is always packed. There is a reason why the other restaurant is always packed and this one never has any cars in the drive thru. The other restaurant is good and this one sucks! Now I'm one to give second chances.. in this case 9 chances. Throughout these visits there was only ONE time that my order was correct.. I'm not even kidding. Here's how the visits went:
There is a sign on the door saying "free WiFi", but there is no signal or WiFi. The WiFi has never worked since it opened. I wish I knew that before I ordered.
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9. Ordered bagel with cream cheese.. got no cream cheese.
8. Ordered hot food.. my food was cold.
6. Ordered black coffee with peppermint mocha flavoring.. I got a coffee with cream.. no peppermint mocha.
3. Ordered breakfast sandwich on a bagel.. The bagel was cold and hard.
Nice lunch menu, very friendly staff
This is a company store that is totally oriented toward drive through. On the inside, prepare to wait 15 minutes to be waited on and served. They will also be out of the most popular items. It is worth the one mile drive to the other Tim Hortons in town.
2. Ordered breakfast sandwich.. They forgot the cheese.
Employees were real nice, especially the girl in the drive thru window, she's a little short but nothing a stool can't help. Management needs some work. Employees like her keep the store running.
Tim Hortons is a US Cafe based in Troy, Ohio. Tim Hortons is located at 1998 W Main St, Troy, OH 45373, USA.
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